Common Tasks
- Answer questions in a friendly, helpful way
- Know company product and policies
- Ensure the customer’s needs are met and satisfied throughout the chat.
- Provide correct information that is relevant to their query
- Attempt to resolve the question if possible
- Escalate any issues if necessary
- Provide product/service information, including features and benefits, pricing, and availability
- Make a recommendation based on the customer’s needs.
- Draw any ongoing/repeat issues to attention of management in monthly reporting
Chat Support
OPTIONS:
Term – Commitment for length of hire of your new Sudo Staff. Longer terms have significant savings!
Experience – Minimum years of prior relevant experience required for your new Sudo Staff. Less experience has significant savings!
From: $2,400.00 inc GST / month
Pricing varies for years of experience and term of commitment (longer commitment terms have lower monthly prices). Call our friendly team now for a tailored quote.